Stepping into the Cloud
Written by: Chris Miller | ATB Technologies | September 17, 2020 In 2011 when Office 365 first launched, I remember talking to prospective customers about the power of this tool. The conversation always started with email and getting it out of a small business environment. Most companies were scared by placing their email into the […]
3 Ways We’ve Used Microsoft Teams to Transform Organizations
Written by: Chris Miller | ATB Technologies | July 23, 2020 Your organization has probably had to figure out new communication channels this year. You may have been incentivized to make file access easier. You might have felt pushed to streamline your operational workflows. These things are all part of the normal progression of running […]
How Does St. Louis IT Support Impact Cybersecurity?
Written by: Chris Miller | ATB Technologies | June 1, 2020 A few years ago, cybersecurity was kind of a buzzword. Now it’s just a fact of life. It’s become absolutely foundational to business IT strategy, which is no surprise given that 62% of businesses report experiencing phishing attacks and hacks are attempted every 39 […]
Do You Need Onsite IT Support or a Helpdesk?
Written by: Chris Miller | ATB Technologies | June 1, 2020 IT support can feel like a complicated consideration. There are constantly changing technologies to keep up on. There are multiple engagement models and varying forms of support. The end goal of IT support, though, is simple: to turn your business’s technology into an advantage. […]
What Is IT Support?
Written by: Chris Miller | ATB Technologies | May 27, 2020 High-level summary: IT support is help with the development, maintenance, and use of technology. It includes services like network monitoring, helpdesk assistance, onsite support, technology consulting, cybersecurity strategy, disaster recovery, and technology planning. IT support is most often delivered via managed services as part […]
