Telecommunications is an operational expense that’s unavoidable in today’s business arena, but there are ways to ensure your telecommunication services add value to your business while also saving money.
What is telecommunications?
Business telecommunications encompass a wide array of tools that enable communication between employees, customers and the world at large. It includes voice and data services essential for day-to-day operations, collaboration and customer service, including phone systems, cell phones, video conferencing, internet connectivity and more.
How do I know what’s right for my business?
The good news is companies have plenty of options when it comes to telecommunication services. What’s more difficult is determining how much and what kind of services are best suited to your business needs and budget. That’s where a managed service provider such as ATB Technologies can help. ATB’s team can help answer important questions such as:
- How much internet speed do we need to conduct business without lag or downtime?
- What’s the right type of phone system for effective communication both internally and externally?
- Should I offer my employees a stipend for using their cell phone for business or lease/buy a phone for them?
- Do I need a unified communications platform to enhance productivity and efficiency in my business?
- How can I reduce costs on my telecommunication services?
The IT experts at ATB can help businesses develop a telecommunications plan that best meets their business needs and broker services to help save costs in the long run.
“For one manufacturing client, we found over 30% in monthly savings, which was worth about $10,000 monthly, and we increased their internet capability,” said Chris Miller, ATB Vice President of Sales and Marketing. “Most telecommunications contracts are for three to five years. When those contracts are up, we should be talking and reviewing the company’s services to make sure they’re in the best place possible and their telecommunications dollars are being used effectively.”
The telecommunications market is expanding rapidly as business platforms begin to incorporate voice, video, messaging and collaboration tools into their offerings. These models integrate a range of tools and services into one platform accessed and managed over the internet and available on a variety of devices and locations. Examples include Microsoft Teams Voice, which allows users to make and receive calls, conference and use voicemail within the Teams platform; and RingCentral, which offers a unified solution for phone calls, meetings and messaging from any device with an internet connection.
The possibilities are seemingly endless, but businesses don’t have to go it alone when making important decisions about their telecommunication tools. ATB Technologies can help. Reach out today and schedule a free consultation at atb-tech.com/contact-us.