ATB Technologies is honored to be named a finalist for the St. Louis Business Journal’s Best Places to Work for the fourth year in a row. The program honors employers in the St. Louis region who operate with a first-class culture that fosters creativity, innovation and collaboration. Only 68 companies in the region were identified as finalists.
The Best Places to Work recognition is special because it’s based on feedback from our own employees via a survey administered by an independent organization. At ATB, our culture is the foundation of everything we do, and it’s important to us to foster an environment where people want to work.
“When a team says that we’re playing for each other, that’s kind of what it is,” said Ben Van Noord, ATB Network Services Manager. “We’re all wanting everyone else to succeed, so that we can succeed as a whole.”
At ATB Technologies, our team culture is collaborative, supportive, flexible and personal. Because of this, our team members tend to build a career here. In the IT industry, employees typically change jobs within 12 to 18 months, but at ATB, our average employee tenure is nearly 7 years. Approximately 60% of our staff have worked with us for more than five years.
“What makes ATB different? A lot of it is the culture,” said Ryan Cotner, ATB Network Consultant. “Seven years in now, and I could look back and say I definitely made the right choice. The culture here is so open, and it’s so collaborative. It feels like one team.”
ATB’s approach to employee satisfaction leads to happy customers. Our service is so good that we have achieved a 98+% customer retention rate since 2017. In fact, we have some clients who have been with us for 20 years.
We believe treating our employees well translates into our employees treating our clients well. In the end, our culture of relationships, respect and support means everyone succeeds.
“(Our technicians) really want to do well for our clients,” said ATB Owner and CEO Ramon Bahl. “And I appreciate that because they want to see our clients succeed. They feel a part of it, and they take pride in that. And that makes us grow and it makes us do better.”