In today’s business world, technology is no longer a frill; it’s a requirement for any business to grow, thrive and protect against ever-evolving cyber threats. The technology available to support your bottom line changes rapidly, but three tech trends appear poised to continue revolutionizing the workplace in the new year.
Each year, members of the ATB Technologies team travel across the country to meet current and prospective vendors and network with peers to better understand the evolving business technology landscape and stay ahead of the curve when it comes to advancements that can benefit their clients.
“ATB Technologies is committed to staying ahead of the trends for our customers in order to bring the fullest breadth and depth of services and support in the industry,” said Chris Miller, vice president of sales and marketing. “We are not focused on being bleeding edge, but we are listening to our customer needs, analyzing these trends and pulling together solutions to help our clients achieve real results. We invest time and money in testing and understanding how new products and services will meet their needs.”
This fall, the ATB team took part in DattoCon, ITNation, Kaseya Executive Business Meetings and
Inc. 5000, where they determined three trends will continue to dominate the tech industry in 2025: AI, automation and compliance. Here’s what businesses need to know about these trends and possible next steps to maximize their technology investments:
Trend 1: Artificial Intelligence (AI)
- AI is no longer just about spellchecking, algorithms and chat bots. AI is now embedded in programs ranging from customer relationship management and personalized advertising and marketing to meeting assistants and supply-chain management. AI is evolving into a tool that enables businesses to do more with their resources or for less.
- Next steps: Evaluate how you can leverage AI strategically to support areas that make the most impact. Key areas to consider include customer service, data analytics and decision-making. Using AI in these areas can better equip businesses to enhance productivity and efficiency, personalize and improve the customer experience and remain competitive.
Trend 2: Automation
- Automation is all about consistent and repeatable processes that streamline operations, thus improving efficiency, saving time and money, minimizing errors and ensuring quality products and services. Automation empowers businesses to refocus their workforce on high-value tasks and is no longer solely relegated to manufacturing. Solutions are evolving to more fully support areas such as customer service, marketing, financial analysis and other business functions.
- Next steps: Assess your workflow and identify repetitive and/or time-consuming processes that can benefit from automation. Workflow automation software or robotic process automation (RPA) can tackle repetitive tasks such as invoicing, inventory management, onboarding, payroll, procurement, customer support and much more, allowing employees to focus on more complex issues and innovation.
Trend 3: Compliance
- Regulations and laws governing business and industry are also constantly changing, but businesses can leverage technology to ensure they’re in compliance with legal, regulatory and ethical standards. New and better tools such as compliance management software and real-time auditing systems exist to help businesses stay abreast of changes and ensure they are adhering to all regulatory requirements. Compliance is a crucial task for businesses and can help mitigate risks, outline employee expectations and build trust with customers and stakeholders.
- Next steps: Invest in robust and up-to-date compliance management systems customized to your business or industry. Look for platforms that offer real-time tracking, automated reporting and risk assessment.
Each year, it’s important for businesses to evaluate their technology infrastructure to ensure it supports the company’s goals and can handle any needed technology advancements or upgrades. Engaging the help of trusted technology partners can make the process easier and more effective, ensuring business leaders adopt the right tools and practices for their needs. A managed service provider (MSP) like ATB Technologies can help provide customized support and expertise, reduce the risk of missteps while deploying new technologies and help businesses stay competitive in the changing marketplace. Want to learn more about how ATB can help navigate these evolving trends? Reach out today and schedule a free consultation at atb-tech.com/contact-us.
About ATB Technologies
ATB Technologies is an award-winning managed service provider (MSP) that helps businesses solve technology problems and navigate which solutions best support their business strategy and goals. Our IT experts help companies maximize their business IT while offering an exceptional level of customer service. We’re ready to help and provide IT support that never lets you down. ATB is an Inc. 5000 company, recognized among the fastest growing private companies in the U.S. Find out more at atb-tech.com.