A remarkable approach to customer service and planned growth has netted ATB Technologies national recognition. This month, ATB was named to the 2024 Inc. 5000 list of the fastest-growing private companies in America. The company was featured on Inc.com and in the September issue of Inc. magazine, published Aug. 13.
According to Inc. 5000, ATB ranks 4550 among the fastest growing companies in the U.S. The company is among 37 in the St. Louis region and 53 in Missouri to be recognized on the list. Notably, the company is among the Top 369 fastest growing companies in IT services in the U.S.
The Inc. 5000 ranking provides a data-driven look at the most successful companies within the economy’s most dynamic segment, independent, entrepreneurial businesses. Microsoft, Meta, Chobani, Under Armour, Timberland, Oracle, Patagonia, and many other household-name brands gained their first national exposure as honorees on the Inc. 5000.
“Earning a spot on the Inc. 5000 list is an incredible tribute to our world-class team at ATB Technologies and the amazing customers we serve every day,” said Ramon Bahl, Founder and CEO of ATB Technologies. “I’m extremely proud of our team and the work they do to support our customers and each other. We wouldn’t be here without you.”
The Inc. 5000 class of 2024 represents companies that have driven rapid revenue growth while navigating inflationary pressure, the rising costs of capital, and hiring challenges. Among this year’s top 500 companies, the average median three-year revenue growth rate is 1,637%. In all, this year’s Inc. 5000 companies have added 874,458 jobs to the economy over the past three years.
ATB Technologies’ three-year revenue growth was 90%. In the last five years, the company’s workforce expanded significantly, reaching 32 employees and maxing out its office space. To accommodate this growth and meet the demands of its expanding client base, ATB underwent a major expansion in 2023, increasing its workspace by 69% to 11,000 square feet. The company anticipates doubling its number of employees over the next three years, bringing even more jobs to the St. Louis area. As part of its future planning, Bahl also took the bold step in 2023 to welcome three of his key employees as new business partners and minority owners of ATB, solidifying the company’s leadership team and setting a course for long-term business success and continuity.
While ATB has grown rapidly, the changes have been deliberate. The company carefully acquires new clients at a steady pace, ensuring it always maintains the necessary personnel, skills, and resources to deliver on the company’s commitments.
“ATB’s vision since the beginning has been to redefine business tech support in a way that balances industry-leading IT expertise with exceptional customer service,” Bahl said. “Our growth is intentional because we never want to lose sight of these key priorities for our customers and coworkers.”
ATB excels in seamlessly blending technical proficiency with personalized client care. The company boasts an impressive track record of customer satisfaction, with zero dissatisfied customers in over five years, a notable achievement in the IT industry. Customers are invited to rate ATB’s service after each support session, and ATB has earned an average happiness score of 98.8% from more than 6,000 responses to customer surveys since July 2021. The company stands by its motto: “St. Louis IT Support That Will Never Let You Down.”
ATB also goes above and beyond to address IT issues and strategically tailor technology solutions to directly support their clients’ business goals and objectives. The company hires individuals who excel in technology expertise, can problem-solve difficult situations and embody and support the company’s culture of service and empathy. The result? A team of employees who genuinely care about their clients and colleagues, consistently showing up to meet their needs.