Infuse your organization with new levels of customer intelligence using Microsoft Dynamics CRM version 3.0, an all-new customer relationship management (CRM) system that gives every customer-facing employee the information they need to truly impress customers. With Microsoft Dynamics CRM, you can create a centralized repository of customer data that sits neatly alongside Microsoft Office and Microsoft Office Outlook - the applications your employees use every day. From Outlook, employees access Microsoft CRM sales, marketing, and customer service modules to make sales decisions, market products, solve problems, and get strategic views on the business. It's CRM that works - and works very well - because it works the way your users already do, works the way your business already does, and works the way technology should.
- Tight integration with Microsoft Office and Outlook
- Quick and easy access to your data
- Quick Marketing Campaign wizard
- Flexible reporting
- Streamlined installation
- Advanced management and notification tools
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