Unified Communications

Now more than ever, communication and collaboration play an integral role in your organization’s productivity and profitability. At ATB Technologies, we understand the value associated with a unified communications strategy that enables your workforce to collaborate in real time with a broad range of technologies, including instant messaging (IM or chat), voice over internet protocol (VoIP) telecommunications, integrated email and voicemail functionality, desktop sharing and web conferencing. At ATB, we understand how to deploy all of these assets to give your small or medium sized business a competitive advantage.

Unified communication and messaging allows geographically-dispersed parties, including telecommuters, road warriors, business partners, suppliers, vendors and customers to communicate and collaborate in an environment that is increasingly natural and intuitive – almost as if they were in the same office. Unified communications brings teams together, can facilitate better employee interaction and can enhance the productivity of mobile devices, meaning that even when your employees are working remotely, their output can remain high. Unified messaging technology can reduce the load on your email platform and can reduce costly storage requirements by moving “chat” type conversations off of email and into an integrated instant messaging platform.

UC can make use of various technologies from different vendors (for example, integration between a Cisco phone system and a Microsoft Exchange email server for voicemail to email). Unified communication means that you can efficiently align your existing technologies and you can manage all of the important ways end users keep in touch, all from a single location.

Unified Communications The advantages are clear – unified communications technology provides your employees with effective ways of communicating and collaborating; however, UC can also expose your business to greater information security related concerns. Let the team of experts at ATB help you evaluate the right unified communications and messaging strategy for your business. We will work with you to ensure that the UC technologies are properly integrated, thereby mitigating risk while increasing workforce productivity. Contact ATB today, 314-878-4166, to learn more about unified communications, collaboration and messaging can make your business more agile and profitable at the same time.

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